Satellite Internet Forum

[nosa]

Dear Sir,

I just purchased the idirect modem on hooked up to a back bone on c band platform AMC 12,i had an excellent lock on the unit and all the led light are up when powered on in the network.But consistently,the unit will stop browsin even when all the lights are up.i have made a thorough check on my LAN everything was okay.Occasionally,i have to connec the modem directly with a cross cable to my laptop and the problem is still there.Only recently i discovered that at anytime the browsin freezes and i shutdown the modem and power on again for it to reboot,it automatically starts browsing again untill after some time the problem occurs again even with rx,tx & net lock in order.

Please what are the possible reasons for this problem.

[Admin]

From the notes, the your issue is not related to pointing.

Today's 2-way satellite services can handle a quite large number of computers. Nevertheless, you will experience limitations when connecting more than one computer directly to a satellite modem, as most modems do not have a quality of service management system integrated.

The ViaSat Linkstar modem, as well as the Gilat and the Hughes DIRECWAY modem do not have a quality of service management module implemented. At least not something which would significantly work or improve the situation.

iDirect has implemented some type of QOS in the new iDirect iNFINITI series, which is better than nothing.

Without a QOS mechanism in place, one computer which causes a large upload of data can basically "block" the complete upstream, causing other computers in the network to "freeze". This is called the "freezing effect".