Satellite Internet Forum

[Junglejane]

Hi, I live in Belize and have quite a few problems with my rather new H7000S modem (mostly it switches between 3 and five lights), so I thought I could get another modem as a replacement. We have very little service and support here in the country and my current one is not always down, but does have issues. I borrowed one from a technician once (who looked at mine in the meantime) and it worked fine (I just plugged it in and it worked like a charm), so I thought I could get myself a backup system, which I can switch to if necessary. I have a valid contract and whatever is needed. To save the technician costs I thought I could do the registering myself, if that is all that's needed. I heard about the decommissioning and commissioning, but do I really need that? And do they allow two systems at the same time? I would appreciate any help!!